on 23-11-2022 11:48
Can anyone help I’m having a really hard time trying to make any sense of this whole process and I’m not getting any help when I speak to people on the phone they just keep apologising and reading from a script about permissions and new appointments which keep being moved I’m going to be left without internet for two weeks now which will probably be more if they cancel again! I should have stayed with my previous company! Sorry for ranting I just don’t know where to go for help and I can’t get into the app
Answered! Go to Answer
23-11-2022 12:08 - edited 23-11-2022 12:09
If you can extend your existing service, do so until you have the Virgin connection in and working. Installing the new cable can take anything from several days to over a year!
23-11-2022 12:08 - edited 23-11-2022 12:09
If you can extend your existing service, do so until you have the Virgin connection in and working. Installing the new cable can take anything from several days to over a year!
on 25-11-2022 15:09
Hey clire-white, thank you for reaching out and I am sorry there is a delay on your install.
I would like to look into this, I will send you a PM now.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?