on 06-02-2023 18:47
Installation booked in but received text offering earlier offering, immediately replied confirming earlier appt, Virgin confirmed receipt & get back shortly, but nothing. Does this mean someone beat me to the earlier installation slot? Left hanging a bit now.
on 09-02-2023 08:55
Thanks for your post on our Community Forums and a very warm welcome to you! 👋
Sorry to hear that we weren't able to confirm the appointment.
Check out the purple envelope in the top right hand corner for a private message from me. 👍
on 09-02-2023 09:10
All sorted now, installation brought forwards to Saturday