Installation by engineer

[TheFountain]

Installation booked in but received text offering earlier offering, immediately replied confirming earlier appt, Virgin confirmed receipt & get back shortly, but nothing.  Does this mean someone beat me to the earlier installation slot?  Left hanging a bit now.

[David_Bn]

Thanks for your post on our Community Forums and a very warm welcome to you! 👋

Sorry to hear that we weren't able to confirm the appointment.

Check out the purple envelope in the top right hand corner for a private message from me. 👍

Kindest regards,

David_Bn 

[TheFountain]

All sorted now, installation brought forwards to Saturday