I received my hub 5 today and hooked it up I first got a solid white light then a flashing white light I now have a flashing slow blue light with no Internet. I have currently been waiting 20 mins with no change..
Any help on what could be happening would be great.
If the hub 3 still worked then it means that the 5 hasn’t been provisioned or activated on your account yet. Was there any instructions included with the 5 about calling a certain number?
Welcome to our Community Forums! Thank you for your first post, and I'm sorry to hear that you're experiencing the same issue as @Dazdc0145. I can see that you have contacted our team about this issue already and are waiting for a technician appointment.
Please keep us updated on how you get on and if you need any further support going forward. We'll be happy to help.