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Fibre optic
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Message 21 of 23
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Re: Hub 3 does not connect to wires coming out of the wall

Need the services of a VIP member, direct message to a Virgin employee to move this outstanding job on!
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On our wavelength
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Message 22 of 23
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Re: Hub 3 does not connect to wires coming out of the wall

Can someone with the authority/permissions to direct message a Virgin employee please do so on my behalf?

I have apparently exceeded the limit on direct messages.

10 days later no one from Virgin has bothered replying to this.

Thanks.

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Forum Team
Forum Team
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Message 23 of 23
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Re: Hub 3 does not connect to wires coming out of the wall

Hi rmehta267

 

Thanks for posting and welcome to the community. My apologies for the service issues and also the delayed reply.

 

I can see from checking the systems you do have an engineer visit booked in.

 

Please let me know how the visit goes and if you need further help.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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