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First setup failed

I received my router today, I made the activation call, connected everything and my router has ONE HOUR flashing green, nothing more .... we started badly ...

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Very Insightful Person
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Re: First setup failed

Hello

The correct process is to have all equipment connected and powered on and then call the activation line. 0800 953 9500.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: First setup failed

It's better to activate first as this registers the device(s) with the account, so they should immediately get a connection once hooked up. In this case call VM to check that the activation worked.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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