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Exposed Cable in street

Hi,

Installation took place in March, and was left with a ‘temporary’ fix to connect to network.

The connector is exposed on the street, and can be easily damaged. We were told engineers will come back to cover/secure the connection and have nothing.

How do I get someone to come out to fix this? It’s quite simple for someone to cut the cable etc and weather issue may cause problems also.

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Re: Exposed Cable in street

while the lockdown is in place you can;t but after you can call CS and book in the job and they can get some one

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Re: Exposed Cable in street

Thank you, we did think it was caused by lockdown issues. I’ll get in touch in a few weeks time 🙂 

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Re: Exposed Cable in street

keep safe and if it becomes a problem in the meantime report the fault and it can still be fixed

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