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Error code 7400

Replaced box and get error message on screen. 

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Wise owl
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Re: Error code 7400

Hi Fiona1219, 

I'm afraid you will need to phone  0800 953 9500 to get your box activated.

You will need the serial number of the box, and also your account number and area number.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Error code 7400

Thanks Dave. I tried to get thru but after 40mins gave up. I'll try again tomorrow 

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Re: Error code 7400

Hi again Fiona,

The lines open at 8am, it's the best time to call

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Error code 7400

Good luck with that. I ve been trying for over 3 weeks now they just won't answer and this is the 4th time the box has lost all the channels

and the ones that are there have a message floating about. 4 times now the same problem. They clearly don't know what they are doing.

 

 

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Re: Error code 7400


@Malawi wrote:

Good luck with that. I ve been trying for over 3 weeks now they just won't answer and this is the 4th time the box has lost all the channels

and the ones that are there have a message floating about. 4 times now the same problem. They clearly don't know what they are doing.

 

 


This thread is from August?!?

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Re: Error code 7400

I gave up. No matter when I called I couldn't get thru. Am going to move from virgin I think. 

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Re: Error code 7400

Try texting on 07533 051 809.

I got a response within 24 hours, even when it was the weekend.

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