on 20-06-2022 16:02
I have ordered my broadband first time on 15/06/22 with engineer visit set up on 22/06/22 and I havent yet received anything since then. I have both contacted via whatsapp and phone and no body even located my order.
I have ordered again the same order with different price and again no body can locate my order. I have received precontract and emails at the beginning for both orders with references but no one even locate it.
I have searched online and it seems this is a typical virgin media issue but I would like to know is my broadband set up or not? Can you please help me asap
on 20-06-2022 16:16
on 22-06-2022 20:04
Hi @DaganH thanks for your post, although I'm sorry to hear of your concerns about your broadband order.
Have you been able to get the help since your post, or via @jbrennand's helpful message?
Please let us know if you do need any further help still.