cancel
Showing results for 
Search instead for 
Did you mean: 

Engineer didn't turn up

burbur1221
Joining in

Just moved into a new apartment, had a timeslot booked from 1pm-6pm yesterday on Friday for an engineer to come install home broadband. In the whole time, no one showed up with not a single email or text message of explanation why.

Looks like lots of other people had the same problem. The complete lack of communication from VM is appalling, I haven't received anything about rescheduling or even an explanation for the delay, just complete radio silence.

1 REPLY 1

Christy_D
Forum Team (Retired)
Forum Team (Retired)
Hi there,

Let me take a look into this for you.

I'll pop over a private message to take a few details and we'll go from there.

Thanks

Christy

Here to help! I'm a technician helping out whilst working from home. Find out more