on 03-02-2023 16:44
I have received my HUB and thought I could do a quick setup, but turns out I can’t. How do I book an engineer now?
on 03-02-2023 16:50
You could try calling the pre-installs team on 0800 052 1734
They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday
on 05-02-2023 17:11
Hi there @LEIXU
Thank you so much for your first post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced these issues regarding your recent install, I can see that you now have an appointment booked, are you able to let us know how things are looking after this appointment?