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Don’t have a virgin media wall socket

Joining in

I have received my HUB and thought I could do a quick setup, but turns out I can’t. How do I book an engineer now?


Very Insightful Person
Very Insightful Person


You could try calling the pre-installs team on 0800 052 1734

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

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Forum Team
Forum Team

Hi there @LEIXU 


Thank you so much for your first post and welcome to the community forums, it's great to have you here. 


I am so sorry that you have faced these issues regarding your recent install, I can see that you now have an appointment booked, are you able to let us know how things are looking after this appointment? 


Thanks again