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SRico87
Joining in

on ‎21-10-2023 21:39

Received an email saying I would receive the box by post today. Nothing arrived. Received an email saying they had received my Gone Away form. No clue what that is. Never gone anywhere or filled anything. Cant sign in or get help as have no account yet, so no account number etc. Starting to regret this 🤔 

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Cardiffman282
Problem sorter

on ‎21-10-2023 22:08

See this similar thread for a possible explanation https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Gone-away-form-received/td-p/529216...

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

See where this Helpful Answer was posted

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Cardiffman282
Problem sorter

on ‎21-10-2023 22:08

See this similar thread for a possible explanation https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Gone-away-form-received/td-p/529216...

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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SRico87
Joining in
In response to Cardiffman282

on ‎21-10-2023 22:28

Thank you. I will do.

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