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Can't register on My Virgin Media

Hi, I have been trying to set up a MyVirgin account with no luck, it seems to be on a continuous loop back to the start after reCaptcha. I was expecting an install engineer to be here 8-1 today because the cables were removed inside by previous tenant, but no one has appeared. Can't get through on the phone to speak to anyone. I signed up weeks ago and it's been a non starter at every stage.

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Re: Can't register on My Virgin Media

I have the same problem, apparently its a fault vm know about. 

sorry cant be of more help we just need to hope vm sort it out.

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Re: Can't register on My Virgin Media

Hello

Happy to take a look at the installer no show. 

Can you PM me some detail, full address please. 

Thanks

 


Here to help! I'm a manager helping out whilst working from home. Find out more


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Re: Can't register on My Virgin Media

Thanks for responding, I can't send a pm... the system says I have tried to send too many private messages 🤦

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