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Cable point upstairs for mini box.

Joining in


How do I go about getting an appointment to get someone to come and fit an extra cable point to attach a new mini box to?  It's directly above the existing point, but probably needs to go up the outside of the house.




Very Insightful Person
Very Insightful Person

If you are ordering Multiroom this should be a part of the install already (it should be a manned install automatically), & included in the charges.

If you have an existing second box that you want moved there is a £25 charge. Go through the same system as you do to report faults.

Alternatively, you can wait here for a Forum Team member to respond.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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Forum Team
Forum Team

Hi GLupton,

Thanks for your post, and a warm welcome back to the Community Forums. 

The advice given by @nodrogd is correct and I can see you have spoken to our team since their post and have been able to get somebody booked in.

Please do let us know how the visit goes, or if you need anything else and we'll be happy to help.


Reece - Forum Team

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