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on 21-10-2020 08:51
Hi somebody has cut through my virgin cable outside can I get an engineer out urgently to fix please?
Answered! Go to Answer
on 21-10-2020 08:54
Hello
I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.
Regards Mike
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on 21-10-2020 13:42
Good afternoon,
Thank you for taking the time to reach out to us,
I can certainly take a look into this for you. I will need to drop you a PM so that I can get some account information.
Kind regards,
Zak_M
on 21-10-2020 15:02
Thank you for providing me with all the information via PM.
I have now raised this with the area field manager (AFM) for them to investigate, as soon as I hear anything more, Ill reach out to you.