Hi somebody has cut through my virgin cable outside can I get an engineer out urgently to fix please?
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I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.
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Thank you for taking the time to reach out to us,
I can certainly take a look into this for you. I will need to drop you a PM so that I can get some account information.
Thank you for providing me with all the information via PM.
I have now raised this with the area field manager (AFM) for them to investigate, as soon as I hear anything more, Ill reach out to you.