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Broadband installation different boxes

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Ethangagey
Joining in

on ‎03-11-2022 21:23

Which box do i plug my installation kit into i have a NTL box and a Virgin media Box Which do i plug the installation kit into?

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Tudor
Very Insightful Person
Very Insightful Person

on ‎03-11-2022 21:40

Do they both have a large screw terminal on them? You could always try each in turn to see which one works.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

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Tudor
Very Insightful Person
Very Insightful Person

on ‎03-11-2022 21:40

Do they both have a large screw terminal on them? You could always try each in turn to see which one works.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ethangagey
Joining in
In response to Tudor

on ‎03-11-2022 22:15

They both have them i was wondering if one was better than the other one or will they both be connected to the same fibre line?

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Ayisha_B
Forum Team
Forum Team
In response to Ethangagey

on ‎06-11-2022 11:38

Hi @Ethangagey, 

A warm welcome to our Community Forums and thanks for your post. It's great to have you on board with us 🙂

You can try either. I've checked our systems and can see currently your hub is unreachable.

Are you experiencing any issues?

Let us know so we can offer further support if needed.

Ayisha_B
Forum Team

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