I have an update with regards to the install of our broadband…
Today a Virgin engineer was working in the street as part of the external works that we require. He asked if we were friendly with our neighbours as he could fit a splitter onto their external box as a temporary bypass for the blockage at the top of our street.
We now have our broadband installed via our neighbour. However, this is obviously only a temporary measure and we still desperately need our external/garden works to be completed ASAP (from what I understand the ‘blockage’ isn’t in our street and requires the council to give permission to the third party responsible to fix the issue).
Hopefully the external/garden work will be completed at some point next week.
Thanks,
Megan