Virgin Media Community

Resolved! NTL Email account comprimised / hacked

Last year I received a scam extortion email from my own Ntlworld account demanding bitcoin. The scammers included my virginmedia email account password. So they had obviously got it from a security breach somewhere. I immediately changed my passwords...

Resolved! Virgin Media has been removed as your payment method for Netflix; Netflix started charging me

Today I received two emails:One from streamingservices@virginmedia.co.uk informing me that Virgin Media has been removed as your payment method for Netflix.Second one from info@account.netflix.com informing me that they have updated my account with n...

I can't login to my VM email account

I want to login to my email account, but it won't accept my email password, not any other I try. So I click on 'forgot password, then when I change it , nothing is valid. It says use between 8 and 64 characters, and I've tried 8, then 10, the 12 but ...

No dial tone for the past few days - "Check line cord" message on the phone display.

Not sure if I have been switched over to VoIP or not, but my phone is connected to the wall socket (DECT base unit), and all handsets have no dial tone. Am I supposed to have received and adapter to plug the phone into the Hub?. Hub is in Modem mode ...

Scam??

So I got a phonecall on my landline from someone stating that they were virgin media. They asked me to look up "my 1p country 66.249" which I stupidly did. They said they'd have to get me a firewall but as soon as they said that I hung up. There was ...

Secondary email will not send

Well here we go again. Suddenly yesterday 28th April 2024 i was unable to send emails from my secondary account. It receives emails, but cannot send - just says change emails settings. Not what settings, as they are the same as when it was working!Lo...

What is happening to Virgin Media???

I set up an account early last year. A confirmed install date was made for the middle of March. It wasn't installed until the 26th October! They did the external work on the wrong house and kept trying to do the internal work even though the external...

why are mail drafts being saved to my spam folder instead of my drafts folder

A few weeks ago when replying to an email I got an error message window that said it could not find the previous email. I had to close that window and my reply was then lost.When I checked my Drafts folder there was nothing in it so I had to retype t...

No https access at all with virgin since 2 days

I have no https access using Virgin broadband. I cannot do my work

Resolved! True Detective

When I access True Detective On Demand, every episode in every season gives me the option to watch it on Sky Showcase (because I'm a subscriber). That is, all except one episode, Series 2 Episode 5, which does not have the Sky Showcase option. Only t...