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Contacting us - March 5th 2018

Virgin Media Staff

Due to extreme weather conditions up and down the country, we’ve decided to close some of our call centres for the safety of our people.

We're doing our best to answer your calls, but we’re sorry if you can’t get through right now.

We'll be back at full capacity as soon as it's safe for our people to get to work again. In the meantime, thanks for bearing with us, and do feel free to register for the community and ask questions on our message boards.

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  • As the UK’s first provider of all four broadband, TV, mobile phone and home phone services, we believe in digital that makes good things happen, for people, communities and businesses. We will do everything we can to ensure technology is a force for good. This is why we’re committed to providing the best guidance, support and services here in the community.