wi fi

[Royrodgers]

have a hub 5 , wanted to connect wi fi indoor  camera , this only connects to 2.4 ghz, went into router settings but they are greyed out so cannot disable 5 ghz, any one know why this is 

[jbrennand]

Is it a Hub5 or a Hub5x?

The latter is for new "fibre" connections.

[Royrodgers]

hub5

[jbrennand · Accepted solution]

Go in and switch off "smart wifi" and channel optimisation" - save changes.  If they are "on" the two bands are merged together so that should free them up to be changed individually

if not...  Try a reset - this way.

Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Passwords and SSID’s will reset to those on the sticker so log in and change them back to what they were/should be.

Then go in and disable smart wifi and channel optimisation