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JustLiam
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no internet for two days....

‎06-11-2020 13:31 - edited ‎06-11-2020 13:37

no internet in Aldershot for two days. absolute rubbish service. What is going on...bunch of part timers

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gary_dexter
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Alessandro Volta
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Re: no internet for two days....

on ‎06-11-2020 13:35

How is calling people names going to get you help any quicker?

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JustLiam
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Re: no internet for two days....

on ‎06-11-2020 13:36

i dont know..angry and in the moment.

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gary_dexter
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Alessandro Volta
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Re: no internet for two days....

on ‎06-11-2020 13:49

Have you checked the Service Status page?

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JustLiam
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Re: no internet for two days....

on ‎06-11-2020 13:56

Yes done all that. Switched off, reset, done it all. And nothing. Downdetector says issues. But virgin says all fine. Crazy. Two days. I think that is breaking the contract 

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gary_dexter
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Alessandro Volta
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Re: no internet for two days....

on ‎06-11-2020 14:16

It's not breaking the contract - the contract allows for outages and downtime.

So again, what does the Service Status page state or the automated service number?

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