on 01-03-2023 07:01
This morning our iPhones won’t connect to our Wi-Fi. It says incorrect password even though nothing has changed. Not even scanning the QR code ok the tag works. Any ideas?
on 01-03-2023 08:09
Which Hub(3/4/5) is this ?
Just iPhone have issues or does other WiFi kit work ( TV / Firestick laptop etc ) ?
Might be the Hub has corrupted the WiFi settings.
Connect to the Hub with a network cabled cabled laptop & if needed re-impose the desired WiFi SSID / Password settings.
on 01-03-2023 08:11
It’s a hub 5. All non Apple devices connected fine. iPhones and iPads all say incorrect password. Tried resetting network connections on the iPhone and no joy.
on 01-03-2023 11:01
Have a look at the Hub 5's WiFi Security settings :
Some devices do not work well with Security set to WPA2-PSK/WPA3-SAE and prefer just WPA2-PSK.
Also in the WiFi Security settings make sure that "MAC address filtering" is Disabled.