on 02-04-2022 12:10
i have a hub 5 and every since getting it i cannot connect my old epson wireless printer it will not connect due to the encryption key as it looks like it will not support the new protocol
It always did connect to a hub3 using wpa2 but not hub 5 always fails to connect and get an ip address. Could be due to the length of the pass key as not changed it yet
anyone else having this issue
on 02-04-2022 13:52
Try setting the wifi to a lower legacy setting
Access your Hub by navigating to 192.168.0.1
Login with the default login info (on base of Hub) unless you've already updated it.
Go to Advanced Settings > Wireless > Wireless signal
In the Wireless frequency 2.4GHz select Wireless mode > 802.11b/g/n/ax mixed
Select Apply changes
If you can't get it working, request a Hub 4 instead.
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on 04-04-2022 14:57
Hi thegspotuk
Thank you for reaching out to us here on the Community.
I am sorry to hear you have been experiencing some issues when attempting to connect your wireless printer to the Hub 5.
Have you been able to follow the suggestion by Adduxi? If so, has this worked for you?
Let us know if you require any assistance moving forward 🙂
Thanks
on 31-10-2022 22:40
This worked for me using a Pixma TS3400 printer.
on 31-10-2022 22:43
on 29-04-2023 16:20
I too have the same issue after upgrading to a V5 Hub 😖
From reading various topics on this forum, it would seem this is a generic fault and applies to multiple printer makes.
Rather than jump through all the hoops suggested (and I can assure you I have repeatedly - thanks BTW) are there any recommendations for printers that will work with a V5 Hub straight out of the box before I spend hard earned cash replacing my relatively new HP printer?
Many Thanks