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An update after three weeks. The problem of the intermittent drops is still here. As i type this my internet is toggling on and off. Ive counted a total of 5 drops now. As a matter of fact, i just tried to submit this message as the internet dropped and i 404'd. smh. I think my son was experiencing connection issues last night also as the (usually stable) game he plays kept kicking him out and citing connection errors.
Final update for any future folks with the same problem.
I called VM 3 days ago and the person I spoke to insisted that my internet was fine and I had no problems. I was told to monitor the connection and call back of the problem persisted.
however, some kind soul who works for VM on these forums saw my thread and booked me an engineer. This morning, a very friendly chap attended and quickly found the problem (which I had been repeatedly told on the phone didn’t exist after waiting for an hour to get through).
A cable in the box on the outside of my house had been bent in a “U” position for so long that eventually it had stressed it’s self to breaking point. That’s why I was experiencing so many drops and that’s why the problem was getting worse.
Thankyou to everybody that helped and hopefully this thread helps somebody in the future. Special thanks to the VM user who organised an engineer to attend.