@Lise37 wrote:
Thank for this I need to try something seem as Virgin are no help!! I also tried to access the hub settings to change bands for some devices however when I log in it says someone else is already logged into my settings which I find strange as it’s only me at home 🙈🙈
Have you tried a full factory reset? Hold in the pinhole at the rear of the router for at least 50 seconds and then release (the lights will flash while holding in the pinhole reset button after about 10-15 seconds) then allow 5 minutes for the router to reboot and re-sync the connection.
Please ensure that your WiFi network password is still readable on the Hub sticker before you do this or that you at least have a copy of your original network password.
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BT Full Fibre 900 FTTP - Asus RT-AX82U to Openreach ONT Box & Asus RT-AX56U with AiMesh setup
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