Thanks to the helpful Forum team I have resolved one problem with my security camera which wouldn't operate due to poor WiFi reception. It took me quite a while to get Virgin to honour its promised WiFi in every room but after several messages on the Forum things are now happening. I cannot understand why a company the size of VM, which is always on the hunt for new customers, doesn't sort out the pathetic trans-continental "Customer Service" with its endless button pushing, annoying music, long waiting times, and distorted voices which are difficult to understand. VM broadband is fast and mainly reliable, television pictures are excellent, and if existing customers were kept happy the rating on Trust Pilot would go from zero to hero!
