on 15-03-2023 14:38
Hi - hoping a VM advisor can help me as I’m loosing the will on trying to get a WiFi extender pod. I have a major black spot in my home that gets no WiFi at all. The connect app does t allow me to order a pod despite me running the tests. plus the tests don’t work most of the time as the area doesn’t connect to the hub.
Tried calling VM to no avail - please can someone advise what I can do to get one?
on 15-03-2023 16:46
on 15-03-2023 20:04
on 18-03-2023 09:16
Thank you for your post. I'm very sorry to hear about the issue you've had with getting a WiFi pod order.
We can certainly look into helping with getting that resolved for you.
I will private message you now to confirm your details.