Virgin Media Community

[CasLad69]

WiFi 1140 to Router / 254 to laptop

Wired 1140 to Router / 130 to laptop

Any ideas what I can do to improve the wired connection ( CAT-8 Cable / USB-C Ethernet Adaptor )

[jbrennand · Accepted solution]

What make/model of laptop is it? Has the network card defaulted to 100Mbps from 1GB (can happen)?

Then, boot the laptop into safe+networking mode and test again.

There may be some software running on it that is limiting speeds.

[CasLad69]

Dell XPS 17 9710

USB-C Belkin Gigabit Ethernet Adaptor with Cat 8 Cable

Speed&Duplex set at 1.0Gbps Full Duplex

I'll give safe mode a try, thanks for the info.

[jbrennand]

Dell''s are also prone to run there own propriety QoS software called SmartByte - see in your settings if that is actively running - if it is switch it off and see what happens

[Tudor]

One last thing you could try is a pin hole reset of the VM hub, it has been known to fix the odd problem.

[CasLad69]

in SafeMode with Networking, speed jumped to 980Mbps!!! So, how can I track down the culprit ? Any ideas ??

[legacy1]

Reinstall windows without the crap

[jbrennand]

First check that SmartByte is deactivated. Is there anything else on your network running QoS - your own router or console etc?

Otherwise as I am all Macs - I will let others suggest how to sort it 🙂

[CasLad69]

I'll go through the services and see what's running, it's a clean install, so shouldn't be any bloatware on there... thanks for the assist.