Re: Why is your internet so crap and your customer service agents so gobby?
04-12-202123:30 - edited 04-12-202123:31
You don’t want us to help do you?
We are not paid for this, it’s not a job, we just trying to help people with problems.
If you want to vent at virgin I understand, there has been times they have driven me way beyond angry in the past.
Feels like you are dealing with mindless robots who just want you to pay your bill and keep quiet. Right?
Look we may be able to spot a problem but we don’t have access to virgins diagnostics. we can look over the details but we would need you to copy the data here. If you don’t want to I get that, but that’s the only way we can help.
If you wait here someone from Virgin will be along, you can take your chances with them.