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DH0472
Joining in
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Message 11 of 12
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Re: Weak Security - I need WPA2 not WEP

So the problem has come back again with the same message ... WEP is not considered secure. If this is your WiFi network, configure the router to use WPA2.

I am not willing to keep resetting my router so what are Virgin Media going to do to resolve this issue?

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jbrennand
Alessandro Volta
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Message 12 of 12
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Re: Weak Security - I need WPA2 not WEP

Your solution is in my message (10). If you want VM to resolve the issue call it in - it is a known bug with some ageing SH2's - they will simply send you a Hub3 replacement. This should be free so dont accept any charges and dont get talked into any upgrades you dont want.

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.