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WPS Button

I have just bought a new printer and I am trying to set up the WiFi but it appears that the WPS button is not working as it doesn’t flash when pressed.  I am a real novice.  I have already switched off and reset the router.  I have the Hub3.  Thank you for your assistance.  Any ideas?  

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Re: WPS Button

Hi Mrswoody

 

Thanks for messaging us. This is not the experience we want you to have with us. Can you confirm if you have been able to get this resolved? 

 

Kind regards Chris 

 

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Re: WPS Button

Good afternoon Chris

 

I have still been unable to resolve this issue.  The printer will not connect to my hub3.

 

Karen

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Re: WPS Button

Thanks Mrswoody, 

Sorry that this hasn't yet been resolved for you and for the delay in getting back to you. 

Is the hub working with all other devices? 

Are you able to try and connect using the WiFi password instead of the WPS button?

Does the WPS button work when trying to connect another device using this method? 

 

If so then you can speak to the team on 150/0345 454 1111 and they'll be able to point you in the right direction for getting this set up. 

Let us know how you get on. 

Emma_C - Forum Team
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