on 07-02-2023 18:25
I have a dodgy wifi connection in my home office and I am signed up to Volt, how do I order a wifi pod please?
on 07-02-2023 18:31
on 08-02-2023 11:56
Brilliant thank you.
on 10-02-2023 13:26
Hey Mjsmedl9000, thank you for reaching out and I am sorry you are having some connection issues.
The best way to get a pod order is download the Virgin Connect app, from here do a scan.
If the scan picks up that you need a pod it will allow you to order some.
However they can be chargeable depending what package you on.
They are free on Volt, 1GB or Oomph bundles.
Please let me know how you get on. Thanks
Matt - Forum Team
New around here?
on 10-02-2023 16:42
Hi there, I did the scan and it came back with 14mbs but I can’t see where to order the pod from.
on 10-02-2023 19:32
Hi @Mjsmedl9000
Please can you try the below steps usng the Connect the app:-
You might also be able to order one by running a service check online
https://www.virginmedia.com/help/service-status