i recently upgraded my package to vivid 350 from 100 and I’m currently getting dreadful download speeds of nothing more than 70mb+!!! I am getting around 21 upload which I feel is fine but getting that download speed is embarrassing considering they say 350+ even at peak times. Someone help please.
wired or wireless - always test wired - if you are testing wired then check you have a gigabit network card and are using a cat5e cable or better - worth trying another cable even if it is cat5e
you could post some settings from the hub
log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labeled - upstream - downstream
Have you separated the 2 WiFi bands on your Hub3? As shipped the 2.4 and 5Ghz bands have the same SSID name. Go into your hub, need to logon this time, and give each band a different name like xxx-2 and xxx-5, the passwords can be the same. Then try to connect the iPhone to the xxx-5 first, if this does not work you will have to use the xxx-2 band, but you will not get the full speed of your connection. I have seen this problem before on previous model iPhones.
Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
If you want to differentiate the 2 networks do this.
Go into the Hub3 settings... (type in http://192.168.0.1 or http://192.168.100.1 if in modem mode) into your web browser’s url box) and in "smart wifi" (if you have it) disable"channel optimisation" - save changes. Then, go to advanced>wireless>security,rename the 2.4 & 5 GHz network ssid's. Just change 'em to whatever you like and something that will differentiate them (e.g - xxxxx2 & xxxxx5) -- use the same password if you like, Then, save settings and restart the Hub. Your 2 wifi networks will now be clearly separated - and you can then select the network you want to connect to individually from the "available networks" list on each device. 5 GHz is usually better and subject to less interference than the 2.4 one - although this one has the better "range" and some older/cheaper/dumber devices can only use this one. Also use a wifi analyser App to check which 2.4 channels are being heavily used around you and move yours to one that is less so. See if that helps - you will lose the “seamless roaming” benefits but it may not matter and you can always "factory reset" it back if you prefer.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.