cancel
Showing results for 
Search instead for 
Did you mean: 

Virgin media connect app

Shab187
Joining in

The virgin media connect app can't find my hub 3? The hub is installed and wifi is working fine.

2 REPLIES 2

Client62
Hero

VM Connect App

For the VM Connect app to work the phone needs to be connected to a Router mode Hub via WiFi and VPNs must be disabled ( i.e. all forms of Apple’s Private Browsing tools / NordVPN and the like must be off )

If you have reinstalled the VM Connect app and it still does not find the Hub, the VM back end systems are often the cause,  just try again in a few days.

Don’t reboot the Hub it is not the reason for the lack of connection.

Until the VM Connect app works manage the Hub at http://192.168.0.1

.... And then when you see how much more you can do with the hub manager - you'll probably want to uninstall the Connect App..



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7