Virgin Media and Sky Q and VM Connect App
Hello, Having been with Virgin for about a month everything has been fine. However woke up this morning and tried to watch tv via a Sky Q mini. It gave me the no wi fi connection, second sky q mini h...
Forum Discussion
If the Sky Q app was working fine and has now stopped, suspect VM Child Safe has Re-Enabled on your account.
Set the DNS of the SKY Q boxes to Google Public DNS 8.8.8.8 and 8.8.4.4 this will bypass Child Safe and if this is the problem enable the SKY Q boxes to connect again & to remain connected.
Note if Child Safe has re-enabled this may also cause blocking of Office VPN / Social Media / WhatApp / Wi-Fi Calling and Online Games etc ...
Thanks for the reply - appreciated. I will bear this in mind if it happens again. The reset of the hub corrected the issue but seems a bit of a sledge hammer approach.
It also raises the question as to why VM would just randomly change settings...