Virgin Media Community

[Lee_R]

Hi @Bezzyboy thanks for posting and welcome to our community.

I am sorry to hear you're also having issues accessing hotspots.  I am going to send you a private message.

Regards

Lee_R

[Lee_R]

Hi Mike6688

I can see you're liaising with my colleague, so I will leave you in his capable hands.

Regards

Lee

[irishnutjar]

Getting the same here since VOLT activated!

[Bobbl3s]

 Yeah same

[Zach_R]

Hi @irishnutjar and @Bobbl3s,

I'm very sorry to hear you've been having this issue. Is this ongoing for you today?

Thanks,
 

[irishnutjar]

@Zach_R new profile download seems to have done the trick! Thanks

[Mike6688]

All working fine now here after updating and re-downloading the profile, thank you

[Bobbl3s]

All appears to be working fine now, thankyou

[Bezzyboy]

I’ve done nothing - but it now seems to be working!