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Lee_R
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Message 11 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

Hi @Bezzyboy thanks for posting and welcome to our community.

I am sorry to hear you're also having issues accessing hotspots.  I am going to send you a private message.

Regards

 

Lee_R

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Lee_R
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Message 12 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

Hi Mike6688

I can see you're liaising with my colleague, so I will leave you in his capable hands.

Regards

 

Lee

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irishnutjar
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Message 13 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

Getting the same here since VOLT activated!

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Bobbl3s
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Message 14 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

Screenshot_20211031-130449_Virgin Media Connect.jpg

 Yeah same

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Zach_R
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Message 15 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

Hi @irishnutjar and @Bobbl3s,

I'm very sorry to hear you've been having this issue. Is this ongoing for you today?

Thanks,
 



Zach - Forum Team


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irishnutjar
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Message 16 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

@Zach_R new profile download seems to have done the trick! Thanks
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Mike6688
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Message 17 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

All working fine now here after updating and re-downloading the profile, thank you

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Bobbl3s
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Message 18 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

All appears to be working fine now, thankyou

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Bezzyboy
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Message 19 of 19
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Re: VOLT Packages not eligible to use Virgin Media WiFi Hotspots?

I’ve done nothing - but it now seems to be working!

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