Virgin Media Community

[Mary92]

"Maybe the phone is working on the cell"

no, why would you suggest that, a completely unhelpful reply.

[iliketrainz98]

Hi There,

I know these details work if you ar e a virgin MEDIA customer, but what about if you are a virgin MOBILE customer? Do you have to authenticate using the sim, or is there a similar login to vmedwifi that can be used for virgin mobile customers?

Thanks!

Tom

[Kain_W]

Hi iliketrainz98,

Thanks for posting and welcome back to the community!

You should also be able to use our Hotspot service if you are a standalone Mobile customer.

Download our VMConnect app and allocate your profile.

From there you should be able to access our Hotspots.

Thanks,