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Fortress
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Message 21 of 24
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Re: Upgraded to 200Mb - only getting 40Mb

A faulty splitter & possible bad connectors at the splitter

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[My Broadband Ping - New 200Mb
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Fortress
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Message 22 of 24
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Re: Upgraded to 200Mb - only getting 40Mb

Well it looks like it may have been something else, because once again I'm only getting 40mb downstream.

Not a happy bunny 😞

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[My Broadband Ping - New 200Mb
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Paul_DN
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Message 23 of 24
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Re: Upgraded to 200Mb - only getting 40Mb

Hi Fortress,

Thank you for reaching out to us in our community and welcome back, sorry to hear you are facing downstream issues again, I have had a look at things your end, I cannot see any issues our end, no faults or SNR, I can see you haven't rebooted our Router for 120 Days which may be the issue, please unplug the Router from the power sock, leave 2 Minutes then plug back in?

Regards

Paul.

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Fortress
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Message 24 of 24
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Re: Upgraded to 200Mb - only getting 40Mb

ok,  rebooted & sorted, back upto 200mb..... Thank you very much for the help.

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[My Broadband Ping - New 200Mb
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