on 02-01-2023 09:41
03-01-2023 00:20 - edited 03-01-2023 00:42
Quickest and easiest (as it's working in modem mode) may be to buy your own WiFi router.
There are plenty of options depending on what you need but if it's just WiFi and 1GB wired ports then something from here will be fine (needs to be a cable router and not ADSL/VDSL):
If you need something quicker try your local Currys:
https://www.currys.co.uk/search?q=router
As for your tech support saying it's nothing they can fix - the last *responded* hop was at
ae-8.a02.londen12.uk.bb.gin.ntt.net
which belongs to https://www.gin.ntt.net/ i.e. beyond VM.
The remaining hops weren't responded to either because the router concerned is set not to respond to ping requests or because the request is being dropped. They're right in as far as we can't tell where the problem is (likely beyond hop 30 as my tracert below to the same site returns the same result as yours but the site is reachable). The problem is very likely as posted earlier - that the public IP you're obtaining in router mode is blacklisted somewhere (you can try here: https://whatismyipaddress.com/blacklist-check to see if it's blacklisted on a common list).
Here's my tracert (giving the same result as yours) and also a screenshot showing the site is reachable (I use modem mode with an Asus RT-AX88U router):
Tracing route to panel.oink.industries [198.251.80.180]
over a maximum of 30 hops:
1 1 ms 1 ms 2 ms Merlin [192.168.72.1]
2 13 ms 12 ms 10 ms 10.53.38.245
3 21 ms 16 ms 16 ms sgyl-core-2b-xe-222-0.network.virginmedia.net [82.2.246.233]
4 * * * Request timed out.
5 * * * Request timed out.
6 26 ms 29 ms 27 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
7 26 ms 26 ms 24 ms ae-8.a02.londen12.uk.bb.gin.ntt.net [129.250.66.101]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
I also set my hub to router mode as a test and I can still reach the site and get the following tracert:
1 1 ms 1 ms 1 ms 192.168.0.1
2 14 ms 14 ms 8 ms 10.53.38.245
3 20 ms 16 ms 18 ms sgyl-core-2b-xe-222-0.network.virginmedia.net [82.2.246.233]
4 * * * Request timed out.
5 * * * Request timed out.
6 22 ms 25 ms 29 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
7 26 ms 26 ms 21 ms ae-8.a02.londen12.uk.bb.gin.ntt.net [129.250.66.101]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
on 03-01-2023 00:29
Roger_Gooner earlier trace route (here) also showed a similar path.
Can you repeat the earlier curl command but in verbose mode, i.e:
curl -v -I https://cpanel.oink.industries/
Redact any personal information from result and post here.
on 03-01-2023 11:02
@用心棒 wrote:Roger_Gooner earlier trace route (here) also showed a similar path.
Can you repeat the earlier curl command but in verbose mode, i.e:
curl -v -I https://cpanel.oink.industries/Redact any personal information from result and post here.
I really can't afford to buy a wireless modem as I have just signed up with Virgin for the broadband and didn't expect any other charges thinking it would just work out of the box with what they provided.
Here are the ersults to the curl test in verbose mode:
curl -v -I https://panel.oink.industries/
* Trying 198.251.80.180:443...
* connect to 198.251.80.180 port 443 failed: Timed out
* Failed to connect to panel.oink.industries port 443 after 21057 ms: Timed out
* Closing connection 0
curl: (28) Failed to connect to panel.oink.industries port 443 after 21057 ms: Timed out
on 03-01-2023 13:41
Had hoped curl might show more information but alas no.
Consider going back to site operator and explain to them that:
Given this information it is fair to conclude your IP Address (when in non-modem mode) is being blocked from connecting to site.
03-01-2023 15:50 - edited 03-01-2023 15:53
If you don't want to buy another router you could see if anyone you know has an old ISP provided router that was used on a fibre connection (either FTTP or FTTC). These usually have a WAN port (sometimes one of the ethernet ports is dual WAN/LAN depending on the connection) for connection to an Openreach modem and can normally be reconfigured quite easily to work on VM if they've not been completely locked down by the ISP. e.g. the TalkTalk SuperRouter can be reconfigured - needs ethernet cable plugged in WAN port and configured to use DHCP to obtain a public IP.
on 03-01-2023 17:47