Oh my lord. The messaging service on this app is diabolical. I message on Saturday during office hours and get a reply their closed. Then the whole of Sunday thy just respond with the same inane messages “do you still have an issue?”, “were pass this conversation onto the team”, “what’s your full name please?”.
they don’t actually tackle the issue. And now today Monday I’ve had about 5 of the same inane responses bugging me.
Thanks for reaching out to us in our community and welcome back, I am sorry to hear you are having a hard tiime trying to get help via our app, so I can try to help can you expand a little on the problems you are facing?