Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Terrible Hub 4 Wifi from only 1.8 Metres away.

Tronn206
On our wavelength

on ‎21-01-2023 02:01

I recently upgraded from M500, which averaged 554Mbps over WIFI using a Hub 3, io 1Gbps. First problem is that I received a Hub 4 instead of the advertising Hub 5, which is the main reason for the upgrade due to my laptop being capable of WIFI 6. Having no option I, begrudgingly, installed the Hub 4. 

My problem now,  apart from not receiving a Hub 5, is although I am getting 1144Mbps to the Hub 4, using samknows.com, I'm only getting about 420Mbps on 802.11ac WIFI FROM 1.8 Metres clear line of sight. This speed is from https://www.speedtest.net/ because for some reason samknows.com is reporting about 77.3Mbps.😢 

I've tried every Hub 4 and network setting I can find. I'm stuck.

Oh yeah. This is using an MSI GF66 11UG katana laptop.

0 Kudos
13 REPLIES 13

Stobbsy74
Superfast

‎21-01-2023 02:11 - edited ‎21-01-2023 02:21

420mbps is very good for a hub 4 over wifi. The hub 4 is wifi 5, and in real world speeds for any wifi 5 router, 400mbps is quite decent. It is a limitation of wifi5 tech in general, not just the hub 4. I'm surprised you were getting 500 plus with a hub3.

If you are not happy with this speed then your only real options are.

  • Wait in the hope you can get a possible hub5 in the next 12 months.
  • Connect to hub 4 via ethernet cable if you are so near to hub 4.
  • Purchase your own 3rd party wifi 6 or 6e router and stick hub 4 in modem mode.

Even with a hub 5, or a wifi 6 router, you are unlikely to get 1gig over wifi. I have a wifi6 mesh system and wifi 6e laptop and I max out at around 850mbps.

0 Kudos

Tronn206
On our wavelength
In response to Stobbsy74

on ‎21-01-2023 04:26

@Stobbsy74 wrote:

420mbps is very good for a hub 4 over wifi. The hub 4 is wifi 5, and in real world speeds for any wifi 5 router, 400mbps is quite decent. It is a limitation of wifi5 tech in general, not just the hub 4. I'm surprised you were getting 500 plus with a hub3.

If you are not happy with this speed then your only real options are.

  • Wait in the hope you can get a possible hub5 in the next 12 months.
  • Connect to hub 4 via ethernet cable if you are so near to hub 4.
  • Purchase your own 3rd party wifi 6 or 6e router and stick hub 4 in modem mode.

Even with a hub 5, or a wifi 6 router, you are unlikely to get 1gig over wifi. I have a wifi6 mesh system and wifi 6e laptop and I max out at around 850mbps.

But my laptop is only 1.8 metres away from the Hub 4 using 5 Ghz, protocol 802.11ac. I should be getting a much better speed than 420Mbps. That's less than the WIFI speed I was getting on my Hub 3 on 500Mbps broadband!

I've basically upgraded because I wanted a Hub 5, which is WIFI 6,  and ended up with slower WIFI speed than I Had. And no I'm not going to run an ethernet cable across the living room!

0 Kudos

Sephiroth
Alessandro Volta
In response to Tronn206

on ‎21-01-2023 12:07

Is your network adapter configured for 802.11ac?

 

 

Seph - ( DEFROCKED - My advice is at your risk)

0 Kudos

g0akc
Problem sorter
In response to Tronn206

on ‎21-01-2023 12:34

@Tronn206 wrote:

But my laptop is only 1.8 metres away from the Hub 4 using 5 Ghz, protocol 802.11ac. I should be getting a much better speed than 420Mbps. That's less than the WIFI speed I was getting on my Hub 3 on 500Mbps broadband!

 

Distance isn't the only factor.

I've seen poor performance when very close to the AP (hub, router) due to wireless chipset incompatibility (despite 'standards') and a whole host of other things.

  • Have you tried changing channels
  • settings?
  • tried using a Wi-Fi analser app?
  • Checked wireless drivers are all up to date?
  • Correct settings on the laptop for the wireless adapter?
------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
0 Kudos

legacy1
Alessandro Volta
In response to g0akc

on ‎21-01-2023 15:43

Use a wire for more speed, its not like the hub comes in your house without a wire we are not at the point where wireless is stable and faster then wire
---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

0 Kudos

Stobbsy74
Superfast
In response to Tronn206

‎22-01-2023 00:55 - edited ‎22-01-2023 01:16

I suggest you Google wifi 5 real world speeds.

0 Kudos

Tronn206
On our wavelength
In response to Stobbsy74

on ‎22-01-2023 20:02

@Stobbsy74 wrote:

I suggest you Google wifi 5 real world speeds.

Well the theoretical maximum for 802.11ac (WIFI 5) is about 1300Mbps.  I've just tested using https://www.speedtest.net/ and I'm currently getting 403Mbps. If I was in another room then I would be more accepting but I'm in the same room, only 1.8 metres between Hub 4 and laptop with a clear line of sight!

Also as I mentioned in my original post, before the upgrade on the same Laptop (MSI Katana GF66 11UG) with a Hub 3 and M500 broadband (sitting in the same seat) I constantly got over 520Mbps. I'd hope I would get more than that.

0 Kudos

Tronn206
On our wavelength
In response to Sephiroth

‎22-01-2023 20:11 - edited ‎22-01-2023 20:15

@Sephiroth wrote:

Is your network adapter configured for 802.11ac?

 

 

Hi

Sorry. Read your post wrong. Yes it is. Been permanently Googling for optimal settings.

0 Kudos

Stobbsy74
Superfast
In response to Tronn206

on ‎22-01-2023 20:27

Theoretical figures dont mean anything. You only have to look at what companies theoretical figures they give on battery life on phones and smart watches, miles to gallon on cars, they are never any way near in the real world. The same is the same with wifi speeds.

In the Real world, you are not going to get better than 400-500 even 0.5m from the router on a wifi 5 router.

0 Kudos
Top