Virgin Media Community

[carl_pearce]

It's probably stopping you using the same name as the HUB is still in router mode and transmitting the same name!

[gingermoonman]

That's what I thought, I have created a new network and it is all connected, I have seen that I can change the network name etc once I have put the hub 4 into modem mode rather than router, so the next step is to put the hub 4 into modem mode and reboot everything, does that sound correct? If I what to put the hub 4 back into router mode I need to log into it using new IP address via ethernet cable or I presume can reset the hub

[carl_pearce]

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@gingermoonman wrote:

That's what I thought, I have created a new network and it is all connected, I have seen that I can change the network name etc once I have put the hub 4 into modem mode rather than router, so the next step is to put the hub 4 into modem mode and reboot everything, does that sound correct? If I what to put the hub 4 back into router mode I need to log into it using new IP address via ethernet cable or I presume can reset the hub

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I'm unsure why you didn't put the HUB in modem mode to begin with however yes, you can put the HUB in modem mode then reboot everything.

[gingermoonman]

was told on here not to and to set up one deco in router mode first then change it to modern mode

[legacy1]

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@gingermoonman wrote:

was told on here not to and to set up one deco in router mode first then change it to modern mode

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Then change to modern mode with the deco if it don't work power off hub for 2mins and try again.

[Travis_M]

Hi @gingermoonman

Thanks for posting on our community forum!
 

How are you getting on after trying the above? Please do provide us with an update.

Regards

[gingermoonman]

Going to try it this weekend as did not want to mess up the wi-fi whilst working from home!

Fingers crossed will give me better wi-fi speeds! Not sure it will as other posts saying the Hub 4 is better than the Deco’s I have brought

[gingermoonman]

well got it working and is now back in its book ready to be sent back, total rubbish, got to say the Hub 4 is better!!