T3 time out

[Craig04]

 hey I’m continuing to see these no ranging response received-T3 time-out in my network log my connection when I’m trying to play my Xbox is really bad and it’s connected with a cat 6 Ethernet cable it’s been like this for 7 months now had about 10 engineers out but now there a block on my account from sending anymore out so frustrating that I’m continuously having this issue and a keep getting told everything is ok 

[Reece_MH]

Hi Craig04 👋

Thanks for your post, and a warm welcome back to the Forums.

I'm sorry to hear you're continuing to experience issues with your service. I can see you've recently been in a private message with another member of our team, and they're currently awaiting a response.

Can you please reply to their message by selecting the top-right white envelope? If you can't see this, just tap your profile picture and select the "Messages" tab.

We'll be more than happy to continue assisting with this, there.

Cheers,