Menu
Reply
Highlighted
  • 44
  • 1
  • 5
On our wavelength
186 Views
Message 11 of 13
Flag for a moderator

Re: Superhub 3.0 keeps restarting

Yes I have. All seems OK

Why would my hub keep restarting if connections were not good? Am I missing something?

0 Kudos
Reply
Highlighted
  • 4.81K
  • 879
  • 1.27K
Very Insightful Person
Very Insightful Person
185 Views
Message 12 of 13
Flag for a moderator

Re: Superhub 3.0 keeps restarting

Hello

Yes as it tries to obtain a connection especially if the signal drop right out it will restart to acquire new channels etc. Also a restart reset the status like the Post/Pre Error.

Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 44
  • 1
  • 5
On our wavelength
150 Views
Message 13 of 13
Flag for a moderator

Re: Superhub 3.0 keeps restarting

Hi Mike

I've been back on to the Broadband Quality Monitoring site that you recommended and copied the graphs of the last few days.

I suspect that the large spikes are not normal. Is this a problem?

Thanks John

OOPS 

"Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

THIS HAS JUST WIPED THE GRAPHS. HOW CAN I GET A COPY OF THE GRAPHS TO YOU?

14th Nov

 

14th Nov14th Nov

15th Nov

15th Nov15th Nov

16th Nov

16th Nov16th Nov

0 Kudos
Reply