I have a speed increase but cannot seem to get new speed, its doubled. Virgin are telling me to remove mesh system and then I will get new speed. Surely this isn't right? I only got the mesh system as the wifi was so awful without it. I've changed speed before without any issues.
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just to be sure. I unplug Deco, power off Virgin hub for 2 mins, unplug ethernet from Virgin hub and switch back on? Can only do a speed test via wifi.
well thats no good
Did you re-connect the Deco's in the correct sequence?
And connect the first unit with a New Cat6a cable to be sure.
There was this thread where they were limited to 100 on the Deco's too - this sorted it - worth checking.
DECO unit QoS defaults to 100 - message 2 in….