Speed upgrade and mesh system

[Twizzle_99]

I have a speed increase but cannot seem to get new speed, its doubled. Virgin are telling me to remove mesh system and then I will get new speed. Surely this isn't right? I only got the mesh system as the wifi was so awful without it. I've changed speed before without any issues.

[Twizzle_99]

just to be sure. I unplug Deco, power off Virgin hub for 2 mins, unplug ethernet from Virgin hub and switch back on? Can only do a speed test via wifi.

[legacy1]

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@Twizzle_99 wrote:
just to be sure. I unplug Deco, power off Virgin hub for 2 mins, unplug ethernet from Virgin hub and switch back on? Can only do a speed test via wifi.

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well thats no good

[Twizzle_99]

Sorry don't understand

[Twizzle_99]

Not really helpful. Was only trying to interpret your instructions.

[jbrennand · Accepted solution]

Did you re-connect the Deco's in the correct sequence?

And connect the first unit with a New Cat6a cable to be sure.

There was this thread where they were limited to 100 on the Deco's too - this sorted it - worth checking.

DECO unit QoS defaults to 100 - message 2 in….

https://community.virginmedia.com/t5/Speed/Upgraded-from-100-to-200-with-no-difference/td-p/4931648

[Andrew-G]

Wrong thread, post content deleted.