on 18-01-2022 19:14
Deperate need for help or insight
Does Virgin Media have any known problem with Cisco anyconnect and AWS corporate VPN client configuration. I have had problems for about 2 months and have done a lot of investigation
My normally ROCK solid Network ( internal Cat 5e cabling throught house 5 netgear WAPs on 3 floors) and very solid WAN has been very unstable specifically to my AWS corporate laptop. ( including crashing of HUB 3 router) specifically
The AWS VPN terminated 18 to 20 times a day!!! and evetually does not allow connectivity at all. I have moved the HUB 3 ( previously to the House Router) to modem Mode introduces a Netwgear R7000 Router but with no different. I have tried wired to Hub 3 and it still drops VPN.
I know it is NOT the HP laptop WLAN or LAN drivers or Bios as they are the latest AND if I use my Iphone in personal hotspot mode or USB it is ROCK solid again.
I know it is not my Hub 3 as it has recently been replaced ( just in case but made no difference)
I have tried wired and wireless
H E L P me internet people
I am left with the conslusion that the Hub 3 does not like the config of the AWS VPN conection. Hence must be a known issue ?
Hopefully with a known solution.
Answered! Go to Answer
on 21-01-2022 19:18
on 18-01-2022 19:18
If the hub 3 is in modem mode then it can’t be the hub. It’s just a “dumb modem” in that mode.
on 18-01-2022 19:34
Agree that is what I thought hence switch from Router to Modem mode with fingers cross problem would go away.. it didn't and if anything got worse.
I have tried wired directly to new router and wireless to WAP. Still unstable with lots of drop outs.
BUT on Mobile persoal hotspot 7 or 8 hours no a single problem, that rules out WLAN on Laptop and leaves bigger question mark on what between me and the termination point on my broadbadn could cause so many VPN drop outs.
Thanks for clarification
on 21-01-2022 19:18
on 24-01-2022 09:08
Thanks for the update @cgreengrass9099, we're pleased to hear that you've been able to find the solution to this issue
Kindest regards,
David_Bn