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stuorr
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Sound sync

Is it likely to be an Internet issue if when streaming video content either using laptop or the apps on our 360 box such as netflix and prime that the audio is out of sync? Watching a recording or live tv doesnt seem to have the same issues.

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mjpartyboy
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Re: Sound sync

I think there's more to it than that. For example, our 5 GHz Wi-Fi is able to max out our 200/20 service, but I've noticed lately that YouTube audio has been out of sync on the Xbox Series X YouTube app, but not on the mobile app on my Android phone on the same wireless network.

SH2 modem mode | AC86U router | AC68U node
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Zoie_P
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Re: Sound sync

Hi Stuorr,

Thanks for your post 🙂

I am sorry you are having a sync issue with the sound. Does this happen on other apps on the 360 such as BBC iplayer? Or movies/boxsets on demand?

Zoie

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stuorr
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Re: Sound sync

Hi. Ive noticed it on netflix and prime as well as sky cinema on demand. Thanks

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Zoie_P
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Re: Sound sync

Have you rebooted your box? Do you have a secondary box.

Zoie

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stuorr
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Re: Sound sync

Hi

I have rebooted with no luck and yes i also have a 360 mini box which doesn't appear to have the problem.  

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John_GS
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Re: Sound sync

Hi stuorr,

 

Thanks for coming back to us and apologies for the delayed reply.

 

Do you still help with this or has it been sorted? @ me in the reply if so and I'll help further 🙂

 

Kind regards,

John_GS
Forum Team


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